Effective Date: 15.01.2025
Last Updated: 20.01.2025

ibox management GmbH (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and protect your information when you visit our website www.ibox.eu.com and use our service.

1. Controller Information

ibox management GmbH
Saaz 102/3
8341 Paldau, Austria
Email: office [at] ibox.eu.com
Website: www.ibox.eu.com

2. Data Collection and Processing

We collect and process personal data only when it is legally permitted or provided voluntarily by you. The following data categories are collected through our website:

2.1 Personal Data Collected

We collect personal data when you interact with our website, including:

• Contact Form Submissions:
  • Full Name
  • Company Name (optional)
  • Email Address
  • Phone Number (optional)
  • Your Inquiry/Message

We use this data to respond to your inquiries, provide customer support, and improve our services.

2.2 Automatically Collected Data

When you visit our website, we automatically collect certain information through cookies and analytics tools, such as:

• IP address (anonymized where possible)
• Browser type and version
  Operating system
• Referring URL (previously visited page)
• Date and time of website access
• Pages visited and time spent

This data is collected for website analytics, security purposes, and service improvements.

3. Use of Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic.

3.1 Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us analyze and understand website usage.
• Functionality Cookies: Allow us to remember your preferences.
• Marketing Cookies: Used to deliver personalized advertising content.

You can manage your cookie preferences or disable cookies via your browser settings. Please note that disabling cookies may impact website functionality.
For more details, visit www.aboutcookies.org.

4. Google Analytics and Tracking Technologies

We use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage and improve our services. Google Analytics collects information such as:

• Website traffic and visitor behavior
• Demographics and interests (anonymized)
• Device and browser data

The information generated by cookies is transmitted and stored by Google on servers in the United States. We have enabled IP anonymization to comply with GDPR.

5. Data Usage and Purpose

We use your data for the following purposes:

• Responding to inquiries submitted via the contact form
• Enhancing and optimizing our website’s performance
• Analyzing website traffic and improving user experience
• Ensuring compliance with legal obligations
• Preventing fraud and security breaches

Your data will not be used for any other purposes without your consent.

6. Data Sharing and Third-Party Disclosure

We do not sell, trade, or rent your personal data. However, we may share your data with:

• Service Providers: Hosting providers, analytics providers, and CRM systems.
• Legal Authorities: When required by law or to protect our legal interests.
  All third parties are required to comply with GDPR and ensure data confidentiality.

7. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Security measures include:

• SSL encryption for secure data transmission
• Restricted access to personal data
• Regular security audits and updates

8. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
Once the data is no longer needed, it is securely deleted.

9. Your Rights Under GDPR

As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request access to your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data where legally applicable.
• Right to Restrict Processing: Request limitations on data processing under certain conditions.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to processing based on legitimate interests.

To exercise any of these rights, contact us at office@ibox.eu.com.

10. External Links

Disclaimer

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. The latest version will always be available on our website.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

ibox management GmbH
Saaz 102/3
8341 Paldau, Austria
Email: office [at] ibox.eu.com